Terms & conditions

Welcome to BigLandmark. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BigLandmark’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

1. General Information

  • The term ‘BigLandmark’ or ‘us’ or ‘we’ refers to the owner of the website
  • The term ‘you’ refers to the user or viewer of our website.
  • By using this website, you represent that you are at least the age of majority in your state or province of residence.

2. Use of the Website

  • The content of this website is for your general information and use only. It is subject to change without notice.
  • We reserve the right to modify or discontinue any aspect of the website without prior notice.
  • You may not use our products for any illegal or unauthorized purpose.

3. Pricing and Payment

  • All prices are subject to change at any time without notice.
  • We accept the following forms of payment: [list accepted payment methods].
  • Orders will only be processed once payment is received in full.
  • Prices listed may not include applicable shipping, taxes, or customs duties, which will be your responsibility.

4. Dropshipping & Fulfillment

  • We utilize third-party suppliers to fulfill orders. As a result, items may arrive separately and may take additional time to be delivered.
  • Delivery times are estimated and may vary based on supplier location, shipping method, and your location.
  • You understand that the product's packaging may differ from what is shown on the website due to fulfillment processes.

5. Shipping & Delivery

  • Standard shipping times range from 10-30 business days, but may take longer due to international shipping and customs procedures.
  • Shipping times are estimates and may vary based on factors beyond our control, such as supplier location and shipping carrier delays.
  • You are responsible for any customs fees, import taxes, or other charges imposed by your country.

6. Returns, Refunds, & Cancellations

  • Due to the nature of dropshipping, returns are accepted only for defective or damaged products. To initiate a return, please contact us within 14 days of receiving the product with details and photos of the issue.
  • Refunds for non-defective products will only be processed in cases of incorrect or undelivered items.
  • If you wish to cancel an order, it must be done before the order has been processed and shipped. Once an order is in the fulfillment stage, it cannot be canceled.

7. Product Descriptions

  • We strive to ensure that all product descriptions and images are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current.
  • Please note that due to dropshipping fulfillment, product packaging and branding may differ slightly from what is displayed on our website.

8. Intellectual Property

  • All trademarks, logos, and service marks displayed on this website are the property of BigLandmark or other third parties. You are not permitted to use these without prior written permission.

9. Limitation of Liability

  • We will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of or inability to use this site.
  • We are not responsible for delays caused by third-party suppliers or shipping carriers.
  • In no event shall our liability exceed the amount you paid for the product.

10. Privacy Policy

  • Your use of this website is also governed by our Privacy Policy, which can be found here.

11. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of country/state, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

12. Changes to the Terms

  • We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes your acceptance of any changes.